Question 1

I missed the web store deadline.  What happens now?

Accepted Answer

All required items will still be available for purchase at the Band Extravaganza on Aug 2.  Obtaining these items will be a mix of both in-stock pick-up and online ordering of anything not in stock.  You will have to stand in line to purchase these items.
 
Spirit Store items will not be available at the Band Extravaganza.
 
The Band Boosters apparel and Meal Deals will be on sale via their website beginning on July 1.

Question 2

I completed my order online by the deadline.  When will my items be delivered?

Accepted Answer

All orders completed by the deadline will be processed this summer and items will be delivered to students at the Band Extravaganza on Aug 2.  No hassle - just pick up your pre-packaged bag of items and go!

Question 3

I completed my order, but the store did not ask me to pay.  Is that correct?

Accepted Answer

Yes, that is correct.  No payment (for Required Store) is required at the time you complete your order.

Once the store closes, we will upload the payment totals into Presto.  Once completed, you may pay for your order via Presto.

If you need a reminder about how this payment process works, please read THIS DOCUMENT (https://www.frenshipband.com/_files/ugd/24b997_914279f344974711b6f48b050da74de1.pdf)to help.

Question 4

Can I still order marching shoes & gloves?

Accepted Answer

Yes!  The Frenship HS Band does not sell the marching shoes or marching gloves.  Those items are purchased directly from Tarpley Music Company.  You can drop by their store (3737 50th) or call them (797-5833) to complete your purchase.  They will also be available at the Band Extravaganza on Aug 2.

Question 5

I am a guard member & I would like to utilize a payment plan.  How do I set that up?

Accepted Answer

Payment plans require you to pay 30% down, then the remaining balance may be divided into payments over the rest of the semester.  Total balance will be due by the deadline in December.

Please contact Ms. Knight and inform her that you would like to utilize a payment plan for the fall season.  She will assist you with setting up the 30% down payment and a monthly plan for all subsequent payments.
 
If you have not done that, please contact her (aknight@frenship.us).
 
NOTE:  payment plans are only available for guard members.

Question 6

I want to pay for my items using money in my Presto account.  How do I do that?

Accepted Answer

Once the payment totals for the Required Store have been placed into Presto, any available Presto funds will automatically be applied toward the balance.
 
Should the amount of money in your Presto account not be enough to cover the full purchase, you are responsible for the remaining balance.  This can be paid directly in Presto.

Question 7

Didn't find an answer?

Accepted Answer

Please contact Frenship Director of Bands, Scott Carter, by emailing scarter@frenship.us.  He will assist you with any further questions.

FRENSHIP HIGH SCHOOL BAND

STORE CLOSED